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Assistants for Chiropractic Excellence - ALL OF July
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One-hour course on "Your Practice Success Hinges on How Your Team Masters the Second Visit"

7/1/2019 to 7/31/2019
When: All of July
Where: On Demand
United States
Presenter: Kim Klapp

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Your Practice Success Hinges on How Your Team Masters the Second Visit


This second visit holds the keys to:

  • Patient compliance–they follow your recommendations for care
  •  Higher patient retention of satisfied clients who get results
  • Higher practice collections from patients who keep showing up and referring.

Have you noticed that too many of your new patients quit care when they start to feel better or when their insurance coverage runs out?

Or worse, maybe they don’t show up after their first visit at all! Could your retention, collections and patient compliance use a boost? If so, you don’t want to miss the July CA Excellence Coaching course. Kim will be joined by her husband, Dr. Tom Klapp (named Michigan’s Chiropractor of the Year three times) to teach: “Doctor’s Report & Second Visit Strategies for Amazing Retention.”

This 1-hour video presentation is available online, so your entire team can access it however and whenever it’s convenient for them as often as they need 24/7 NOW until the end of the month.

You’ll increase your patient compliance, retention and collections without arm-twisting your new patients. 

If you’ve ever tried to push your new patients into receiving chiropractic care, you know that doesn’t work: they just push back. If you’ve ever tried to back them into a corner, forcing them to admit they would prefer long-term correction over short-term relief, you know that doesn’t work either. They’ll just tell you what you want to hear and move on to a health care provider who respects them and treats them properly.

Your CAs will be motivated to help build your practice when they understand what a huge difference they can make. Kim has run Dr. Tom’s successful Michigan practice since 1995, so she really does know what works–and what doesn’t. In this one-hour presentation (all you need is a computer…no travel expenses), you and your team will learn how to lead your patient down a path of truth and logic that will empower them to make the right decision about their health–which is of course chiropractic care!

Dr. Tom will be sharing his amazing and effective ROF and Doctor’s Report Video with you and your team of CAs. 

Not only will your CAs better understand chiropractic care, they will also learn the 4 key strategies to patient retention and practice success. Find out why:

  • Over 95% of our new patients attend our Doctor’s Report
  • They rave about it (even if they’ve been under chiropractic care elsewhere)
  • They commit to chiropractic care beyond pain and symptom relief
  • They comply with the doctor’s recommendations
  • They understand how we objectively measure their nerve function
  • Your CAs make a HUGE difference–especially immediately after the ROF

These keys virtually eliminate hassles with collections and scheduling. This course will help your team turn the vast majority of your new patients into satisfied clients who stay, pay and refer.

Ask yourself how much it would be worth for your new patients to understand the benefits of receiving corrective chiropractic care? What if they understood the consequences of ignoring the doctor’s recommendations or missing appointments? 

If you can see that it’s worth way more than an hour investment in time and the tuition of just $147 for your entire team to participate if you register as a Basic member (or $277 for SECOND VISIT STRATEGIES only), then register for this course today. Here’s some member feedback from this course:

“Implementing these treatment plans and ROFs have upped our average collections!”

“I now realize how important the Doctor’s Report is and how it keeps patients understanding the benefits of chiropractic beyond pain relief.”

“I learned how to better explain to our patients the difference between feeling better and functioning better.” 

This month’s PDF of course materials is over 55 pages and includes our second visit forms, our Report of Findings script, and Doctor’s Report video that are downloadable in their original file format for easy implementation. The sooner you register, the longer you will have access to this month’s online course 24/7. Register today to give your CAs the training, tools and systems to increase your practice success!      


Use VCA special member promo code to save 20% off regular member rates!



Feel free to contact Kim Klapp directly! She founded Assistants for Chiropractic Excellence in 2000, and has been running Dr. Tom's successful practice since 1995.


An author and coach, Kim has spoken for LifeVision, ChiroEurope, ICA, Parker, the Wave, Master’s Circle, Five Star and a multitude of state associations.          


Phone: 734-320-5058

Email Kim


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