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Assistants for Chiropractic Excellence - ALL OF November
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"Do your CAs need an attitude adjustment?" with Kim Klapp (online presentation available all month!)

 Export to Your Calendar 11/1/2019 to 11/30/2019
When: November
Where: On Demand Webinar
United States
Presenter: Kim Klapp

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One-hour course on "Do your CAs need an attitude adjustment?"

(online presentation available all month!)


Practice growth comes from inside out. It doesn’t matter if you have amazing procedures and stellar systems if you don’t have a success mindset.

Does your team understand the role that their attitude plays in patient retention, referrals & collections?

Do they know how to harness the power of focus to meet your practice goals?

Your team’s mindset is absolutely the difference maker when it comes to what’s happening and what is coming.

Having a bunch of new patients on the schedule for a day should be a thrilling opportunity. If your office has a truly successful mindset, the chatter sounds something like this:

  • Imagine all of those lives that we’ll impact!
  •  Can’t you just wait to see what we can help them with?
  • What a gift we have in our ability to take them from where they are to where they have been desperately wanting to go!
  • Let’s make sure we have everything in order so that they have a GREAT first experience!

But is that always the case? None of us live in a sitcom world where our teams are always cheery, all the time. If you’re like many of the practices who sign up with our program, busier days have your team talking like this:

  • I’m so tired today. I can’t. I just can’t.
  • I don’t know how I’m going to get through my calls, paperwork, AND see these people. Can we push them back?
  • Who’s going to work with the newbies? I don’t have time today.

These may sound exaggerated, but I bet you can think of times when you’ve heard them coming from your office.


We’re spending this month of Thanksgiving talking about how to develop a Successful Mindset individually and collectively.

This isn’t fluff stuff, by the way. We have mountains of evidence that show how practice growth and patient retention are positively impacted when the team adopts a successful mindset. When you and your team look at the challenges ahead as hurdles in a race that you’re focused on winning, patients have a better experience, the work gets done, and everyone actually has fun as they complete the challenging work. At the end, you want more!

I’ve been managing our practice for a long enough period to know what makes a successful mindset possible in individuals and a team. I know how to instill it. I know how to enhance it. I – most importantly – know how to MAINTAIN it. Together, we’re going to look at this challenge as a positive one for your growth. Then, we’ll overcome it TOGETHER.

Thanks to these A.C.E. members for sharing what their practice gained from this topic:

As you can see, the practices that put this to use see REAL results REALLY quickly. They stay with us, too. We have many practices that have been a part of our training program for years and years. This is mainly because I don’t share outdated information! EVERY month has new updates, modern touches, and learnings from our group. You’ll gain access to all of that information and have it boiled down into an incredibly accessible, one-hour training video. Along with the video, you’ll find an incredible wealth of ready-to-use resources that will have you ready to implement what you’ve learned faster than you can imagine.

If you can see that it’s worth way more than an hour investment in time and the tuition of just $147 for your entire team to participate if you register as a Basic member (or $277 for November SUCCESS MINDSET only), then I urge you to register for this course today.

The sooner you register, the longer you will have access to this month’s online course 24/7. Register today to give your CAs the training, tools and systems to increase your practice success!

Sign up now and get immediate access to this month’s training!


Use VCA special member promo code to save 20% off regular member rates!






Feel free to contact Kim Klapp directly! She founded Assistants for Chiropractic Excellence in 2000, and has been running Dr. Tom's successful practice since 1995.


An author and coach, Kim has spoken for LifeVision, ChiroEurope, ICA, Parker, the Wave, Master’s Circle, Five Star and a multitude of state associations.


Phone: 734-320-5058


Email Kim



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